Product Version: 6.5+
Expires on: 365 days from publish date
Updated: March 8, 2017
After logging to a desktop, the desktop freezes and becomes unresponsive for 10-60 seconds.
Trend Micro OfficeScan Antivirus is installed on the machine. No AV Exclusions are in place.
1) Please add all ProfileUnity exclusions from this ProfileUnity KB to Trend Micro:
2) Disable “Unauthorized Change Prevention Service” in Trend Micro Management Console.