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Printers are not added to Windows 10 computers or set as default if "process action post-logon" is selected in the config

Product: ProfileUnity

Product Version: 6.5.x

Expires on: 365 days from publish date

Updated: March 27. 2017

 

Problem:

Printers are not added to Windows 10 computers or set as default if "process action post-logon" is selected in the config.

 

Symptoms:

ProfileUnity adds printers to Windows 10 machine without problem if "process action post-logon" is NOT selected.

Non-Windows 10 machines do not demonstrate the same behavior; printers are added and set as default properly

 

Possible Resolution(s):

Recent Windows 10 update changed some of the printer operations.  In result, it prevents ProfileUnity from adding printer post-login.  The only workaround is to disable "process action post-logon" feature.  ProfileUnity will add the printers during ProfileUnity operation at logon, instead of after logon.

To address a similar issue where ProfileUnity does not set default printer post-logon, a registry value can be added to the registry to enable Legacy Default Printer Mode.  This can be done using ProfileUnity's Registry module as well.  You need to add a registry rule to add this:

Add a DWORD called "LegacyDefaultPrinterMode" under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows.  Set the value to 1 (which is on).

This defect will be addressed in ProfileUnity 6.7

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