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Server names cannot contain a space character error

Product: ProfileUnity

Product Version: 6.5,6.7

Expires on: 365 days from publish date

Updated: June 21, 2017

 

Problem:

Can't login to the console.

Error: "Server names cannot contain a space character."

Symptoms:

 2017-06-21_14_12_56-Liquidware_Customer_Support_-_Agent.png

Possible Resolution(s):

ProfileUnity 6.5:

1) Stop "Liquidware Labs ProfileUnity Service"

2) Open this file on ProfileUnity Console server with notepad:

C:\Program Files (x86)\Liquidware Labs\ProfileUnity\ProfileUnity.Host.exe.settings 

3) Replace "Not Found" with your domain name:

Example:

  • <ActiveDirectoryDomain>Not Found</ActiveDirectoryDomain>

with:

  • <ActiveDirectoryDomain>Liquidware</ActiveDirectoryDomain>

4) Save the file (overwrite old)

5) Start the "Liquidware Labs ProfileUnity Service" 

6) Wait about 1 min and try to login to the console. 

 

ProfileUnity 6.7 and later:

1) Login to ProfileUnity console with local credentials "Admin" user name

2) Go to "Administration" section

3) in "Authentication" section select "Domain" and full in your domain. Select "Update"

4) Logout and go to Services and restart Liquidware Labs ProfileUnity Service. 

5) Attempt to login again. 

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