lwl_userapp_trigger.exe prevents windows explorer from loading - hangs at light blue screen

Product: ProfileUnity          

Product Version: 6.5

Expires on: 365 days from publish date

Updated: August 14, 2017



Right after ProfileUnity completes the logon splash-screen processes the lwl_userapp_trigger.exe and  lwl_userapp_trigger64.exe processes are hanging and it prevents explorer from running.



The reason for the Client.exe certificate is likely expired.

To verify on the end-user VM check C:\Program Files\ProfileUnity\client.exe Properties and view "Digita Signatures"



Possible Resolution(s):

Please update to the latest ProfileUnity version to makes sure you run an updated version of the client which has an updated certificate.


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