Product: ProfileUnity
Product Version:6.8.5
Expires on: 365 days from publishing
Updated: Feb 13, 2022
Problem:
Antivirus slows logon while scanning of ProfileUnity Program Files and directories.
Cause Slow down of the VM
Cause file corruptions
Symptoms:
Slow logon, Slow logoff, 7z's are created very slowly on the users file share.
Slow loading of FlexApp applications
Corruption of Portability Archives
Resolution:
Exclude the following scripts and executables. You can gain a full list of ProfileUnity files and directories using following output
1. Open CMD
2. CD to ProfileUnity directory C:\Program Files\ProfileUnity
3. Run dir /b /s
Example output
Filter Level drivers
C:\Windows\System32\drivers\cbregistry20.sys
C:\Windows\System32\drivers\cbfilter20.sys
ProfileUnity on network shares:
\\<domainname>\netlogon\profileunity\:
Note:This is the current default deployment path. If unsure, check the ProfileUnity console under Administration (top right)->ProfileUnity Tools->Deployment Path.
7z\x64\7z.exe
7z\x86\7z.exe
LwL.ProfileUnity.Client.Startup.exe
LwL.ProfileUnity.Client.Startup.Update.exe
LwL.ProfileUnity.Client.Logoff.exe
User's home portability/vhdx directories:
- \\profileserver\profiles\%username%\Portability
- Exclude:*.7z, *.lou,*.lbr *.vhd *.vhdx and*.manifest files located inside.
DIA software storage location for DIA applications:
- \\server\share\DIA_APPS\
- Exclude: *.vhd *.vhdx
ProfileUnity Temporary directories:
System Temp Directories:
- c:\Windows\Temp\ProfileUnity
- C:\programdata\ProfileUnity\postflight
User Temp Directory
- %temp%\ProfileUnity
- This directory can be redirected to a fixed location like C:\PUTemp using ProfileUnity ADM GPO template.
- KB: How to setup custom ProfileUnity Temp directory.
The FlexApp package and ProfileDisk mount directories:
- C:\FADIA-T
- C:\FlexAppDIA-Temp
- C:\Windows\Temp\flexappdia
- C:\ProfileDiskMounts
- C:\ProfileDisk
- C:\Users\ProfileDisk
- C:\ProfileDisk_Temp
For SMB cache mode and cloud for FlexApp Block level caching:
- Block cache path = C:\DiskShadowData
When using Citrix VDA 7.1.4 or above.
Add C:\Windows\System32\vds.exe to the trusted program list.
ProfileUnity Console executables on the PU Server:
- All Exe's in "C:\Program Files (x86)\Liquidware Labs\ProfileUnity" and sub folders
- All Exe's in "C:\Program Files\MongoDB" and sub folders
Symantec users, please refer to this KB as well:
Significant slow logon and logoff with Symantec Endpoint Protection