Product Version: 5.5 and above
Expires on: 365 days from publish date
Updated: April 1, 2013
Problem: ProfileUnity web service fails to start and generates error
You may see the following in evt logs:
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Net.Sockets.SocketException
When the ProU server is in the domain the ProU Service try’s to resolve the FQDN (mydomain.com) if this fails the ProU Service will fail to start. You should be able to ping mydomain.com and resolve an IP.
As as a test can you can take the ProU server out of the domain and the service should start.
In the event you have SRV records, that won’t work for the FQDN lookup we are doing, .Net is looking for a host A record. (a Linux backed DNS to AD have SRV records vs HOST).
Your workaround would be to create a hosts record and start the service.
mydomain.com (IP of one DC)