Exclusion list for Antivirus of ProfileUnity Program Files and directories. – Liquidware Customer Support

Product: ProfileUnity

Product Version: 6.8.x

Expires on: Release of 6.8.4 R2 (at which time this list will be updated)

Updated: March 15, 2021

See 685+ KB for updated information

https://liquidwarelabs.zendesk.com/hc/en-us/articles/13071410832397-Exclusion-list-for-Antivirus-of-ProfileUnity-Program-Files-and-directories-for-685

Problem:

Antivirus slows logon while scanning of ProfileUnity Program Files and directories.

Cause Slow down of the VM

Cause file corruptions

Symptoms:

Slow logon, Slow logoff, 7z's are created very slowly on the users file share.

Slow loading of DIA applications

Corruption of Portability Archives

Resolution:

Exclude the following scripts and executables. A full list of these with paths is documented below.

Installed Client Tools Program Files for exclusion:

Note: Include the entire path with the file name. Most of the executables are listed below, but may change in future versions.

C:\Program Files\ProfileUnity\Client.NET\7z.exe
C:\Program Files\ProfileUnity\Client.NET\7z\x64\7z.exe
C:\Program Files\ProfileUnity\Client.NET\7z\x86\7z.exe
C:\Program Files\ProfileUnity\Client.NET\7za.exe
C:\Program Files\ProfileUnity\Client.NET\LouZip.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.BitwiseAnd.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Cloud.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.CmdRunner.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.CmdService.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Configure.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Diagnostic.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.FlexAppCleanup.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.License.Service.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Logoff.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Notification.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.RSyncPlus.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Refresh.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Service.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.ServiceManager.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Shortcut.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.ShortcutCleanup.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.ShortcutImporter.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Startup.Update.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.Startup.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.TokenCache.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.Client.exe
C:\Program Files\ProfileUnity\Client.NET\LwL.ProfileUnity.TriggerLaunch.exe
C:\Program Files\ProfileUnity\Client.NET\Newprof.exe
C:\Program Files\ProfileUnity\Client.NET\RsyncTools\curl.exe
C:\Program Files\ProfileUnity\Client.NET\RsyncTools\rsync.exe
C:\Program Files\ProfileUnity\Client.NET\hobocopy\x64\HoboCopy.exe
C:\Program Files\ProfileUnity\Client.NET\hobocopy\x86\HoboCopy.exe
C:\Program Files\ProfileUnity\Client.NET\lzop.exe
C:\Program Files\ProfileUnity\Client.NET\sqlite\sqlite3.exe
C:\Program Files\ProfileUnity\Elevation\lwl_elevation_service.exe
C:\Program Files\ProfileUnity\Elevation\lwl_proc_info.sys
C:\Program Files\ProfileUnity\Elevation\lwl_proc_info64.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\Sentinel\LwIoSentinel.exe
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\Sentinel\lwl_proc_info.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\Sentinel\lwl_proc_info64.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\VirtFsService.exe
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\drivers\fs\cbfltfs3.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\drivers\fs\cbfltfs4.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\lwl_proc_info.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\lwl_proc_info64.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\msiexec_monitor.exe
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\msiexec_monitor64.exe
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\Sentinel\LwIoSentinel.exe
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\Sentinel\lwl_proc_info.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\Sentinel\lwl_proc_info64.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\VirtFsService.exe
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\drivers\fs\cbfltfs3.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\drivers\fs\cbfltfs4.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\lwl_proc_info.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\lwl_proc_info64.sys
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\msiexec_monitor.exe
C:\Program Files\ProfileUnity\FlexApp\ContainerService\x86\msiexec_monitor64.exe
C:\Program Files\ProfileUnity\FlexApp\JitCut.exe
C:\Program Files\ProfileUnity\FlexApp\LwlLogonNotifier.exe
C:\Program Files\ProfileUnity\FlexApp\ReLauncher.exe
C:\Program Files\ProfileUnity\FlexApp\flusher.exe
C:\Program Files\ProfileUnity\FlexApp\lw_assoc_mgr.exe
C:\Program Files\ProfileUnity\FlexApp\lw_assoc_mgr64.exe
C:\Program Files\ProfileUnity\FlexApp\lw_child_vhd.exe
C:\Program Files\ProfileUnity\FlexApp\lw_child_vhd64.exe
C:\Program Files\ProfileUnity\FlexApp\lw_mft_util.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_proc_info.sys
C:\Program Files\ProfileUnity\FlexApp\lwl_proc_info64.sys
C:\Program Files\ProfileUnity\FlexApp\lwl_process_watcher.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_process_watcher64.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_profile_mgr.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_tray.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_userapp_player.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_userapp_player64.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_userapp_service.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_userapp_service64.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_userapp_trigger.exe
C:\Program Files\ProfileUnity\FlexApp\lwl_userapp_trigger64.exe
C:\Program Files\ProfileUnity\FlexApp\msiexec_monitor.exe
C:\Program Files\ProfileUnity\FlexApp\msiexec_monitor64.exe
C:\Program Files\ProfileUnity\FlexApp\symlink_creator.exe
C:\Program Files\ProfileUnity\FlexApp\symlink_creator64.exe
C:\Program Files\ProfileUnity\FlexApp\vhd.exe
C:\Program Files\ProfileUnity\Profile\ProfileService.exe
C:\Program Files\ProfileUnity\Tools\Refresh.exe
C:\Program Files\ProfileUnity\Tools\rsync.exe
C:\Program Files\ProfileUnity\Tools\volutil.exe
C:\Program Files\ProfileUnity\Tools\wkix32.exe
C:\Program Files\ProfileUnity\client.exe
C:\Program Files\ProfileUnity\ctxinit.exe
C:\Program Files\ProfileUnity\rdpinit.exe
C:\Program Files\ProfileUnity\userinit.exe
C:\Windows\System32\drivers\Cbfltfs3.sys
C:\Windows\System32\drivers\Cbfltfs4.sys
C:\Windows\System32\drivers\Cbreg.sys
C:\Windows\System32\drivers\cbfsfilter2017.sys
C:\Windows\System32\drivers\cbfsregistry2017.sys
C:\Windows\System32\drivers\cbregistry20.sys
C:\Windows\System32\drivers\cbfilter20.sys

ProfileUnity on network shares:

\\<domainname>\netlogon\profileunity\:

Note: This is the current deployment path. If unsure, check the ProfileUnity console under Administration (top right)->ProfileUnity Tools->Deployment Path.

7z\x64\7z.exe
7z\x86\7z.exe
LwL.ProfileUnity.Client.Startup.exe
LwL.ProfileUnity.Client.Startup.Update.exe
LwL.ProfileUnity.Client.Logoff.exe

User's home portability directory:

\\profileserver\profiles\%username%\Portability
- Exclude: *.7z, *.lou, *.lbr *.vhd *.vhdx and *.manifest files located inside.

DIA software storage location for DIA applications:

\\server\share\DIA_APPS\
- Exclude: *.vhd *.vhdx

ProfileUnity Temporary directories:

System Temp Directories:

c:\Windows\Temp\ProfileUnity
C:\programdata\ProfileUnity\postflight

User Temp Directory

%temp%\profileunity
This directory can be redirected to a fixed location like C:\PUTemp using ProfileUnity ADM GPO template.
KB: How to setup custom ProfileUnity Temp directory.

Users Local Manifest Location

C:\Users\ProfileUnity\Logon & Logoff directories\*.manifest

The DIA package and ProfileDisk mount directories:

C:\FADIA-T
C:\FlexAppDIA-Temp
C:\Windows\Temp\flexappdia
C:\ProfileDiskMounts
C:\ProfileDisk
C:\Users\ProfileDisk
C:\ProfileDisk_Temp

For SMB cache mode and cloud for FlexApp Block level caching:

Block cache path = C:\DiskShadowData

When using Citrix VDA 7.1.4 or above.

Add C:\Windows\System32\vds.exe to the trusted program list.

ProfileUnity Console executables on the PU Server:

All Exe's in "C:\Program Files (x86)\Liquidware Labs\ProfileUnity" and sub folders
All Exe's in "C:\Program Files\RabbitMQ Server" and sub folders
All Exe's in "C:\Program Files\MongoDB" and sub folders
All Exe's in "C:\Program Files\erl9.1" and sub folders

Symantec users, please refer to this KB:

Significant slow logon and logoff with Symantec Endpoint Protection

Installed Client Tools Program Files for exclusion:

ProfileUnity on network shares:

ProfileUnity Temporary directories:

ProfileUnity Console executables on the PU Server:

Related articles