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When users log in printers are recreated but default printer setting is not being retained at each login

Glen Porter
  • Updated

Product: ProfileUnity-FlexApp

Product Version: 6.8.x+

Expires on: 365 days from publish date

Updated: November 11, 2019

Problem:

When users log in printers are recreated but default printer is not being retained at each login 

Symptoms:

User has to manually set his/hers default printer.  This likely has to do with Vmware TPAutoconnect or Printer Redirection.

The user is connecting through vMware View client from PC or from Thin Client

Possible Resolution(s): 

Verify that you are on latest version of ProfileUnity

Use Correct portability Rules in your ProfileUnity configuration:

Example:

  • Printers, (PU  5.7) 
  • User Default Printer, User Printers & Printer Settings ( PU 6.0)
  • Portability rule (User Default Printer) Must be last in order of operation in "Portability Settings" module. 

Option A - Disable "TP AutoConnect Service" - This option will stop any Client printers from showing up on VDI desktop.

Option A-1. Base Image:

In the base (master) image stop and disable "TP AutoConnect Service" service, then shutdown, take new snapshot and recompose pool 

Option A-2. Using GPO 

Use the view client adm template (vdm_client.adm) by adding to existing ProfileUnity GPO. 

Then under user configuration>administrative templates>Vmware View Client Configuration/RDP settings.  "Disable redirect printers"

Example:

vMwareGPO.jpg

Option B. For RDC connections to RDSH server it is important to disable printer redirection (From Client Desktop). 

Option B -1 On the client:

mceclip0.png

Option B - 2. On the RDSH server:

HKLM\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services

RegDWORD  fDisableCpm   1

Run a command: 

REG.exe ADD "HKLM\Software\Policies\Microsoft\Windows NT\Terminal Services" /V fDisableCpm   /t REG_DWORD /D 1 /F 

Option B - 3. Using GPO option:

Computer Configuration –> Administrative Templates –> Windows Components  –>  Remote Desktop Services –> Remote Desktop Session Host -> Printer Redirection > Do not allow client printer redirection

Option B - 4. Using Power Shell:

Its possible to disable Printer Redirection individually on each RDS Collection. To get status of your current collection configuration type:

Get-RDSessionCollectionConfiguration -CollectionName "Name_Here" -Client -ConnectionBroker "server.domain.local"

The correct setting should be ClientPrinterRedirected = 0 and ClientPrinterAsDefault = 0 

Example:

mceclip0.png

To change and disable Client Printer Redirected and Set as Default run to commands for each Collection Name:

Set-RDSessionCollectionConfiguration -CollectionName "Name_Here" -ClientPrinterAsDefault $False -ConnectionBroker "server.domain.local"
Set-RDSessionCollectionConfiguration -CollectionName "Name_Here" -ClientPrinterRedirected $False -ConnectionBroker "server.domain.local"

Example:

mceclip1.png

Option C. - Disable default printer redirection in View Clients - This option will stop default setting (From Client Machine) showing up on VDI desktop.

Note: All printers will come through from desktop and install.

Disable default printer redirection in View Clients (usually physical machines or thin clients):

    • Log into the machine from where the View Client is launched. (ie..local machine not VDI)
    • Click Start     >  Run and enter regedit to open the registry editor.

Navigate to:

    • On 32-bit      systems: HKEY_LOCAL_MACHINE\SOFTWARE\ThinPrint\Client
    • On 64-bit      systems: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ThinPrint\Client
    • Edit the value     of DefaultState to change the value to 0. (REG_DWORD )

Note:

    • A value of 1      sets the default printer in the View desktop to the default printer on the computer running the View Client.
    • A value of 0      disables this redirection.
 

Note: This KB article from vMware provides steps for disabling ThinPrint default printer redirection in View Clients: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2012770

Note: Disabling all of settings mentioned in options A and B, will stop interfering with ProfieUnity and setting correctly default printer.

Then printer can be set by:

Set Default by ProfileUnity configuration:

This Option will use ProfileUnity Console (Administrator configured) setting to set default printer on user's desktop.

Go to ProfileUnity Console>Printers>Edit printer rule and set appropriate printer as default

Example:

Default.jpg 

Or by a user:

Go to "Portability Settings" module in ProfileUnity Console:

  • Portability rule (User Default Printer) must be last in order of operation
  • Portability rule (User Default Printer) must be selected to process "Post Logon"

Example:

Example:

 

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