Product: ProfileUnity-FlexApp
Product Version: 5.7.298+
Expires on: 365 days from publish date
Updated: December 13, 2017
Problem:
When users log in printers are recreated but default printer is not being retained at each login
Symptoms:
User has to manually set his/hers default printer. This likely has to do with Vmware TPAutoconnect service.
The user is connecting through vMware View client from PC or from Thin Client
Possible Resolution(s):
Verify that you are on latest version of ProfileUnity
Use Correct portability Rules in your ProfileUnity configuration:
Example:
- Printers, (PU 5.7)
- User Default Printer, User Printers & Printer Settings ( PU 6.0)
- Portability rule (User Default Printer) Must be last in order of operation in "Portability Settings" module.
Option A-1. - Disable "TP AutoConnect Service" - This option will stop any Client printers from showing up on VDI desktop.
Opton A-1) Base Image:
In the base (master) image stop and disable "TP AutoConnect Service" service, then shutdown, take new snapshot and recompose pool
Option A-2. Using GPO
Use the view client adm template (vdm_client.adm) by adding to existing ProfileUnity GPO.
Then under user configuration>administrative templates>Vmware View Client Configuration/RDP settings. "Disable redirect printers"
Example:
Option B. - Disable default printer redirection in View Clients - This option will stop default setting (From Client Machine) showing up on VDI desktop.
Note: All printers will come through from desktop and install.
Disable default printer redirection in View Clients (usually physical machines or thin clients):
- Log into the machine from where the View Client is launched. (ie..local machine not VDI)
- Click Start > Run and enter regedit to open the registry editor.
Navigate to:
- On 32-bit systems: HKEY_LOCAL_MACHINE\SOFTWARE\ThinPrint\Client
- On 64-bit systems: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ThinPrint\Client
- Edit the value of DefaultState to change the value to 0. (REG_DWORD )
Note:
- A value of 1 sets the default printer in the View desktop to the default printer on the computer running the View Client.
- A value of 0 disables this redirection.
This KB article from vMware provides steps for disabling ThinPrint default printer redirection in View Clients:
Option C. - Set Default by ProfileUnity configuration - This Option will use ProfileUnity Console (Administrator configured) setting to set default printer on user's desktop.
Go to ProfileUnity Console>Printers>Edit printer rule and set appropriate printer as default
Example:
Go to "Portability Settings" module in ProfileUnity Console:
A) Portability rule (User Default Printer) must be last in order of operation
B) Portability rule (User Default Printer) must be selected to process "Post Logon"
Example:
Example:
0 Comments