FlexApp doesn’t appear to capture and/or Liquidware Labs UIA Service isn’t installed

Product: ProfileUnity-FlexApp        

Product Version: up to 5.2

Expires on: 365 days from publish date

Updated: Apr 19, 2012

Problem:

 FlexApp doesn’t appear to capture and/or Liquidware Labs UIA Service isn’t installed

Symptoms: 

Service didn’t install or load, FlexApp doesn’t appear to be capturing or engaging.

Possible Resolution(s):

Option A.

 From VM where service didn’t start or load.

1. Open cmd
2. Type “c:\program files\profileunity\flexapp\lwl_userapp_service.exe” /i
3. Check that the service is listed “Liquidware Labs UIA Service”
4. Set to manual
5. Start service

Option B.

Please upgrade to 5.5 version of ProfileUnity or newer