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Microsoft Exchange popup box is showing during ProfileUnity Logon

Product: ProfileUnity

Product Version: 5.5

Expires on: 365 days from publish date

Updated: Jun 12, 2013


Problem:

One of my users is receiving Microsoft Exchange Popup box when he/she is logging in.

 

Symptoms:

 error.jpg

 

Possible Resolution(s):

There is an “MAPI” Profile section and when ProfileUnity is trying to create a user. Here are the conditions which might cause this error:

  • The user which is logging in does not have account on the exchange serer
  • The user name is not resolving with exchange mailbox
  • The ProfileUnity configuration is “Create - Only if No Profiles Exist” and set as default. It’s possible that a profile already exists on this VM and PU will not create new and not change the default. Thus exchange trying to connect using wrong profile will cause this message box to popup.
  • config.jpg
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