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Machines in my VMware view pool are missing ProfileUnity files

Product: ProfileUnity-FlexApp

Product Version: 5.2, 5.5

Expires on: 365 days from publish date

Updated: June 19, 2013

 

Problem:

Portability was not working for some of my users, no user customization is saving.  

 

Symptoms:

Missing files in "C:\Program Files\ProfileUnity with exception Startup.log 

Example:

startup.jpg

 

Possible Resolution(s):

Old version of ProfileUnity in use with documented defect. 

Step1. Please verify that your ProfileUnity console is version 5.5.2111 or later

Step2. Please verify that your "Client.exe" on your netlogon\ProfileUnity and/or your base image share has a time stamp: Friday, April 12, 2013 or later.

timestamp.jpg

 

Optional workaround:

Remove startup.vbs or *starup.exe from GPO and have ProfileUnity installed on Master/Base image only (run startup.vbs in the base).

Note: Please recompose the pools before testing again.  If error persist contact support and send the startup.log with creation of the case. 

 

 

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