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LDAP link user does not get full Administrator group rights within ProfileUnity console

Product: ProfileUnity-FlexApp

Product Version: 5.5

Expires on: 365 days from publish date

Updated: July 19, 2013

 

Problem:

When a user logs in to ProfileUnity console and that user is part of "Administrators" group and this account is linked to Ldap.  On some ocasion this setup will not grant "Administrator" privelages to that particular user.

ProfileUnity Administrator (Linked to LDAP) logged in to the ProfileUnity console (No "Administration" option):

Non-Admin.jpg

Symptoms:

There is an sid mismatch between Computer account (where ProfileUnity console is installed) and active directory. And the user which should have Administrator rights within ProfileUnity console does not have them.

 

Possible Resolution(s):

Make the system (where ProfileUnity console is installed) part of "Workgroup" and restart. Login as Administrator and re-join the domain, restart again.

 

Results:

ProfileUnity Non-Administrator logged in to the ProfileUnity console:

AdminUser.jpg

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