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New installation of ProfileUnity Console and user can't create new guided configuration

Product: ProfileUnity-FlexApp

Product Version: 5.5

Expires on: 365 days from publish date

Updated: August 2, 2013

 

Problem:

I installed new ProfileUnity Console and after I log-in I can't get pass first screen "Guided Setup" Also I can't setup new configuration.

 

Symptoms:

Empty configuration can't do much, non of the buttons like "Settings" "Home" or "FlexApp" are not responding to clicks.

 

Possible Resolution(s):

ProfileUnity console is recognizing the user you are logged in with as non-Administrator. Non-Admins can't create configuration or change any settings.

 

Solution A) Log in to ProfileUnity console as a local (console) admin user. Refer to this KB for more information: Can't login to ProfleUnity Console.

Solution B) Log in to ProfileUnity console as a LDAP (domain admin) user. If there are issue refer to this KB: 

 LDAP link user does not get full Administrator group rights within ProfileUnity console

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