Outlook alias does not mach my userid

Product: ProfileUnity

Product Version: 5.5

Expires on: 365 days from publish date

Updated: August 8, 2013

Problem: 

I have some of my users with different userID's and when I use ProfileUnity to create MAPI profiles it does not work for them.

Symptoms:

MAPI profiles can't connect to MSexchange do to userid mapping when userid and alias are different.

Example:

Alias in exchange is GJohnson but the user name is GJohnson2.

Possible Resolution(s):

In "MAPI Profile Settings" in ProfileUnity console please use.

Mailbox Name: @userid