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Outlook alias does not mach my userid

Product: ProfileUnity

Product Version: 5.5

Expires on: 365 days from publish date

Updated: August 8, 2013

 

Problem: 

I have some of my users with different userID's and when I use ProfileUnity to create MAPI profiles it does not work for them.

 

Symptoms:

MAPI profiles can't connect to MSexchange do to userid mapping when userid and alias are different.

 

Example:

Alias in exchange is GJohnson but the user name is GJohnson2.

 

Possible Resolution(s):

In "MAPI Profile Settings" in ProfileUnity console please use.

Mailbox Name: @userid 

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