Product Version: 5.5
Expires on: 365 days from publish date
Updated: September, 2013
Outlook settings are not being saved by ProfileUnity
When a user logs in and makes changes to Outlook (recently typed emails, signatures, and other settings), then that user logs out and moves to another computer, some or all of their Outlook configuration does not make it to the new machine.
The default guided configuration includes settings to capture both Outlook Registry and File system locations. However if you're not using the guided configuration or if you want to confirm that we're capturing the user's settings.
Confirm that both registry rulesets is enabled in your configuration and that your "Portability Settings" are configured for both to save and restore:
- Mapi Profile
Verify that your AppData and Local AppData is redirected/saved for each user.
Outlook 2013: There is possibility that you need this additional registry location added to your "Mapi Profile" ruleset
Replace Tree HKCU Software\Microsoft\Office\15.0\Outlook\Profiles