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Some of my Outlook settings are not captured

Product: ProfileUnity

Product Version: 5.5

Expires on: 365 days from publish date

Updated: September, 2013

 

Problem: 

Outlook settings are not being saved by ProfileUnity

 

Symptoms: 

When a user logs in and makes changes to Outlook (recently typed emails, signatures, and other settings), then that user logs out and moves to another computer, some or all of their Outlook configuration does not make it to the new machine.

 

 

Possible Resolution(s):

The default guided configuration includes settings to capture both Outlook Registry and File system locations.  However if you're not using the guided configuration or if you want to confirm that we're capturing the user's settings.

 

Confirm that both registry rulesets is enabled in your configuration  and that your "Portability Settings" are configured for both to save and restore:

  • Mapi Profile
  • Office

Verify that your AppData and Local AppData is redirected/saved for each user.

Outlook 2013: There is possibility that you need this additional registry location added to your "Mapi Profile" ruleset

  • Replace Tree HKCU Software\Microsoft\Office\15.0\Outlook\Profiles

 

Related KB: Certain Outlook settings, Certificates and Credentials not working in non-persistent vdi from session to session.

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