Startup.vbs fails to install/update ProfileUnity on the client machine

Product: ProfileUnity

Product Version: All

Expires on: 365 days from publish date

Updated: February 3, 2015



The ProfileUnity GPO is configured correctly and it fails to install during system start-up. 



When manually executing script "startup.vbs" or using GPO to execute the scrip, two symptoms persist:

  1. No "C:\Program Files\ProfileUnity" directory present on the client machine
  2. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" does not contain this value:
    • "C:\Program Files\ProfileUnity\userinit.exe"


Possible Resolution(s):

Steps  If using Windows 7 or newer:

When installing ProfileUnity using GPO (standard configuration): 

1. Open the Group Policy Management Console.

2. Edit the ProfileUnity GPO you are using and go to Computer Configuration -> Policies -> Windows Settings -> Scripts (Startup/Shutdown) -> Startup.

3. Replace this line:

Script Name: %systemroot%\system32\wscript.exe
Script Parameters: \\<domain name>\netlogon\ProfileUnity\startup.vbs //b


Script Name: \\<domain name>\netlogon\ProfileUnity\LwL.ProfileUnity.Client.Startup.exe
Script Parameters: (none needed)

4. Go to User Configuration -> Policies -> Windows Settings -> Scripts (Logon/Logoff) -> Logoff.

5. Replace this line:

Script Name: %systemroot%\system32\wscript.exe
Script Parameters: \\<domain name>\netlogon\ProfileUnity\logoff.vbs //b


Script Name: \\<domain name>\netlogon\ProfileUnity\LwL.ProfileUnity.Client.Logoff.exe
Script Parameters: (none needed)

6. Refresh the VDI pool (restart all desktops).


If ProfileUnity is installed on the base/master/gold image:

1. Run LwL.ProfileUnity.Client.Startup.exe to install ProfileUnity client.

2. Recompose VDI pool.


Note: LwL.ProfileUnity.Client.Startup.exe is not compatible with windows XP

Related KB: ProfileUnity does not run at logon

Related KB: logoff.vbs will not run during logoff thus not saving any settings

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