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Internet Explorer Favorites are deleted after upgrade to ProfileUnity 5.7

Product: ProfileUnity-FlexApp

Product Version: 5.7

Expires on: 365 days from publish date

Updated: December 20, 2013

 

Problem:

After upgrade to ProfileUnity 5.7 users are losing favorites folder

Folder redirection for "Favorites" is enabled.

Portability for "Favorites" is enabled in PU.

 

Symptoms:

During logon the favorites are deleted (replaced) with empty data

 

Possible Resolution(s): 

It is possible that the folder redirection and portability setting is turned on the "Favorites" in the environment.

Those two settings conflict with one another.

 

If the favorites are redirected with ProfileUnity or GPO please disable portability of that folder by following these instructions:

 

Edit ProfileUnity configuration, go to "Portability Management" find "Internet Explorer 9" or "Internet Explorer" ruleset.

(The ruleset which is used as part of your configuration in "Portability Settings" section of ProfileUnity configuration)

 

Edit. Go to "Filesystem Rules" section, on the line where you see "Favorites" click "Remove", Save.

Example:

Favorites.jpg

Go to Configuration Management and download your configuration INI to your netlogon\profileunity directory.

 

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