ProfileUnity Console login error: "The server is not operational"

Product: ProfileUnity-FlexApp

Product Version: 5.5+

Expires on: 365 days from publish date

Updated: January 22, 2014



When I try to login with domain account to ProfileUnity console. I get an error message:

"The server is not operational"





Possible Resolution(s):

A) Verify that you are on the latest version of ProfileUnity Console. 

B) Add remove security group:

  1. Open ProfileUnity Console
  2. Go to Administration page
  3. Remove security group which is specified. (What groups/users can login to this PU console)
  4. Add the group back in.
  5. Restart Liquidware Labs ProfileUnity web services.

C) Attempt to login again to ProfileUnity Console with domain credentials. 


Also check DNS records on the AD servers to verify records are correct for Prou Console and AD servers are pointing to correct DNS.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request


Article is closed for comments.