Product Version: 5.5 (and later)
Expires on: 365 days from publish date
Updated: March 27, 2014
After Local Application Data's redirected location was changed/migrated to new location Adobe Acrobat Reader hangs while opening.
Adobe Acrobat Reader XI
Local Application Data is redirected to %userprofile%\Profile-VHD
Adobe is hanging while launched or while opening a pdf document.
When opening adobe files “access denied” pop up comes up
Files with authentication open correctly just not files that may use a system account like TEMP directories.
The Acrobat Reader's " Protected Mode" is enabled at startup.
Option A) Disable "Enable Protected Mode at startup" if possible. (Open Adobe, Edit, Preferences) on the "Gold/Master" image and recompose your pool.
Option B) Disable Protected Mode setting using ProfileUnity "Registry" setting.
Open ProfileUnity Console, Edit configuration, Registry. "Add Registry Rule"
- Action: Add Value
- Hive: HKEY_LOCAL_MACHINE
- Key: SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockDown
Note: If Adobe Acrobat Version XI is used than use: (11.0)
- Key: SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown
- Type: REG_DWORD
- Value: bProtectedMode
- Data: 00000000
- Description: Your own comment here.
Save. Update and download your configuration.