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Desktop Shortcuts are not removed after disabling DIA application or other 3d Party published application.

Product: ProfileUnity

Product Version: 5.5.x

Expires on: 365 days from publish date

Updated: Apr 17, 2014

 

Problem:

After disabling DIA application users are left with invalid shortcuts.

 

Symptoms:

n/a

 

Possible Resolution(s):

By default most of the applications create shortcuts in:

  • C:\Users\Public\Desktop
  • C:\ProgramData\Microsoft\Windows\Start Menu\Programs

Those locations are not persistent and with next logon wen user receives new desktop the icons/shortcuts will not persist.

 

Some applications will create shortcuts in user specific location (which ProfileUnity captures/redirects) such as:

  • AppData\Roaming\Microsoft\Windows\Start Menu\Programs
  • \\Server\share\%username%\Desktop

To remove invalid shortcuts created by DIA application perform following steps:

  1. Enable DIA application(s)
  2. select: "Reverse Play Applications"
  3. Save and update the ini. 
  4. Have user login and log off
  5. Disable DIA Application
  6. Save and update the ini.

The shortcut should be deleted.

Example:

Reverse_Play.jpg

 

Some applications may not uninstall properly during log off, and manual cleanup might be required.

If the blank items/shortcuts are created by 3rd party published application

The following options should be followed:

  • Set the application to uninstall before each user logoff.
  • Set the application to uninstall before removing it from user environment
  • Have administrator delete all invalid shortcuts from redirected file shares
  • Have administrator exclude file location from being captured (If portability is used)
  • Example:
  • "Exclude Application Data Microsoft\Windows\Start Menu\Programs"

Note: Start Menu will not save any changes between user sessions. 

  • Have user delete shortcuts after removal of application

 

Note:  "Reverse Play Application"  setting will be optimized in later version of ProfileUnity.  (Planned ProfileUnity version 6.0)

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