Product Version: 6.0+
Expires on: 365 days from publish date
Updated: December 16, 2014
ProfileUnity hangs during startup - Trust Providers
ProfileUnity “Hang” at logon. When a user logs in, the screen freezes right before ProfileUnity or just after the splash screen shows up on the screen.
In two observed cases the startup hanged on a LWL_userapp_trigger.exe
You can also find the following in elevation logs.
Trust verification failed on path: C:\Program Files\ProfileUnity\client.exe Error: The revocation process could not continue - the certificate(s) could not be checked.
ProfileUnity (PU) validates the executables to make sure they were not hacked or hijacked by a hacker.
Because PU does elevation this process need to be in place to prevent any security breach.
When PU is failing, it appears to be failing during a certificate validation.
It is a CMS security guideline for .NET StrongName verification that is causing a problem.
The following key will have to be removed from that GPO configuration to fix this problem.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Trust Providers\Software Publishing