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ProfileUnity does not restore archive files (portability files) at logon

Product: ProfileUnity

Product Version: 6.0+

Expires on: 365 days from publish date

Updated: December 18, 2014

 

 

Problem: 

ProfileUnity does not restore archive files (portability files) at logon

 

 

Symptoms: 

1. Settings do not persists from one session to another.

2. The following messages can show in Portability logs.

  • Access to the path '\\ServerPath\portability' is denied.
  • The process cannot access the file '\\ServerPath\portability\ArchiveName.Cookies.lou' because it is being used by another process.

 

 

Possible Resolution(s):

In a scenario observed we noticed the following symptoms.

The storage path shown the following Security Properties. 

 

 

 

Please check the following KB for correct NTFS permissions.

https://liquidwarelabs.zendesk.com/entries/36929726-What-are-necessary-NTFS-Permissions-on-user-s-home-directory-Storage-Path-

 

 

 

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