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Slow logon Trusteer Rapport is installed.

Product: ProfileUnity          

Product Version: 5.7

Expires on: 365 days from publish date

Updated: June 4, 2014

 

Problem:

Slow logon up to 2 minutes at times.

 

Symptoms:

Trusteer Rapport (Anti phishing and malware security application) is installed. 

 

Possible Resolution:

We know that Trusteer Rapport is scanning PU during logon and competing for CPU cycles. 

Suggestion is to provide Trusteer Rapport with PU exclusion list found here.

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