Follow

" Active Setup " portability rule is turning the mouse pointer shadow ON

Product: ProfileUnity-FlexApp

Product Version: 5.7.298+

Expires on: 365 days from publish date

Updated: August 27, 2014

 

Problem:

" Active Setup " portability rule is turning the pointer shadow ON.

 

Symptoms:

After second logon the pointer shadow switches  ON (without the user's input).

In citrix environments such change can cause performance issues.

Citrix requires the 'enable pointer shadow' (below) to be unchecked.

 

Image_575.png

 

 

Possible Resolution(s):

 

This issue is caused by wrong settings in Active Setup Portability setup. 

 

 

In ProfileUnity Console go to "Portability Managment " edit "Active Setup"

The Active Setup portability setting should only include the following Registry settings

 

Merge Tree HKCU Software\Microsoft\Active Setup

Exclude Tree HKCU Software\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4340}

Exclude Tree HKCU Software\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}

 

 

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.