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ProfileUnity install may fail if automatic root certificate updates disabled -data1.cab certificate error

Product: ProfileUnity          

Product Version: 6.5

Expires on: 365 days from publish date

Updated: Nov 10, 2015

 

Problem:

ProfileUnity install may fail if automatic root certificate updates disabled - data1.cab certificate error

 

Resolution:

Solution 1 – Enable Automatic Root Certificate Updates

 

Solution 2 – Manually update the appropriate root cert…

 

Go to https://www.symantec.com/page.jsp?id=roots

Click “Download a root package”

root1.jpg

  1. Copy the roots.zip file to the ProfileUnity server
  2. From the ProfileUnity server open the roots.zip file
  3. Go to the Generation 5 folder
  4. Double Click on the only Security Certificate in the folder
  5. Install the Certificate to the local machine
  6. Install ProfileUnity

root2.jpg

 

 

Please see attached video for additional walk-through.

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