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ProfileUnity 6.5 Console Software – Setup Fails When Attempting To Install On Windows 7, 8.1 (x86

Product: ProfileUnity-FlexApp

Product Version: 6.5

Updated: October 6, 2015

Problem

When attempting to install the ProfileUnity 6.5 console softwareon a 32-bit platform (Windows 7 or 8.1)  as a fresh install or an upgrade from a previous ProU install, setup fails with the following error:

32bProu.png

 

The ProfileUnity console software cannot be installed on Windows 32-bit platforms (9x/ME/NT/2000/XP/Vista/Windows 7/Windows 8 x86/Windows 8.1 x86).

  

Resolution

From 6.5 onwards, the ProfileUnity console software can only be installed on 64-bit platforms.  If a User does try to upgrade to 6.5 on a 32-bit platform, the setup will fail and the previous install will be untouched.

 

Note:  It is highly recommended to use a 64-bit server OS for ProfileUnity. (2008R2, 2012, 2012R2)

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