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Portability does not restore with error 'skipping portability logoff, logon error file exists'

Product: ProfileUnity

Product Version: Observed on 6.0

Expires on: 365 days from publish date

Updated: February 26, 2016

 

Problem:

Portability files are not saved at logoff. In the Portability logs, with debug error logging enabled, the following message appears:

skipping portability logoff, logon error file exists

 

Resolution:

This occurs on persistent VMs or workstations when Portability fails to completely load. 

1. Open c:\users\%username% within a session to the VM or physical desktop.

2. Turn on 'Show Hidden Files' in Explorer.

3. Delete the ProfileUnity Portability error file.

4. Log off the VM or workstation, then log back in and out one more time so Portability will write.

5. Check the Portability logs to verify Portability successfully finished writing.

 

Related:

How to enable Portability debug logging on ProfileUnity 5.7-6.0

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