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FPC or ProfileUnity Console (FlexDisk Management) showing orphan DIA packages

Product: ProfileUnity          

Product Version: 6.5+

Expires on: 365 days from publish date

Updated: September 20, 2016

 

Problem:

FlexApp Packaging Console FlexDisk or/and ProfileUnity Console showing orphan DIA packages

 

OR

Symptoms:

When trying to re-import/Delete the packages the following is showing.

OR

No error and package entry will immediately re-enumerate back to the DIA packaging list after deleting the package. 

 

Possible Resolution:

It is necessary to clear all the open connections using FlexDisk console to those open packages/disks in order to delete or import those packages.

1. Shutdown your FlexApp packaging console

2. Log Out from your ProfileUnity console.

3. Log in to the FlexDisk console:

 

FlexDisk Console Port number is: 4443   (the address is the same as your ProfileUnity web serve address - just the port changes).

https://sever_name.domain.com:4443

You can use same domain admin credentials to log in.

 

4. Open Actions>Connections tab

5. Force Disconnect the orphan connections that you find int the list below (2)

 

6. Restart the ProfileUnity web server ( a ProfileUnity web server service) - Optional.

7. Might be necessary to delete the DIA packages from ProfileUnity console if they are continue to enumerate in the ProfileUnity console. Connections are cleared now it will be successful. 

 

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