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How do I uninstall or remove the CID Key from my desktops?

Product: Stratusphere FIT/UX         

Product Version: N/A

Expires on:365 days from publish date

Updated: Feb 15, 2012

 

Problem: How do I uninstall or remove the CID Key from my desktops?

 

Symptoms: N/A

 

Possible Resolution(s)

 

  1. If the Stratusphere™ Hub is available, log into the Administration section of the Web UI using ssadmin/sspassword credentials.Navigate to Hub Administration > Connector ID Keys > Connector ID Properties tab. Scroll to the bottom of the page and check ON the"Automatically uninstall Connector ID Key software" checkbox. Enter"1" days for the "Remove CID Keys after" option. Selecteither "All Machines" or the specific machine group from where you want to uninstall the CID Keys and click on the "Apply Change To"button. Wait for the number of days you entered above and the CID Keys will automatically uninstall themselves.

 

  1. If the Stratusphere™ Hub is no longer available or itslicense has expired, and you have CID Keys version prior to 4.7.x then use thefollowing command line to uninstall the CID Key:

 

  • msiexec.exe /q /x {617A84B4-DFF2-4352-A852-A87F-1BB9E1A58BDD}AUTO_REMOVE=1

 

  1. If the Stratusphere™ Hub is nolonger available or its license has expired, and you have CID Keys version4.7.x or greater then you can use the installer for the CID Key with the following options:
  • install-connectorID-Key-4_7_1-winStandard.exe/x /s
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