Unknown station at IP address attempted to send data

Product: Stratusphere FIT/UX

Product Version: 5.x and higher

Expires on: 365 days from publish date

Updated: Sep 6, 2018

Problem: After upgrade from previous version I see this in the HUB's Event Log.

Unknown station at IP address attempted to send data”


During the upgrade it’s possible there is a discrepancy between the Hub system ID and the ID the database (VA) believes the hub should have.  Its also possible you're missing the Network Latency value from Advanced, Inspectors Users/Machines tabs.

Possible Resolution(s):

1. Navigate to Administration, Collector Admin (Or Station Admin if 5.x), select the HUB's entry in the list and View Properties.  Edit the details and make sure the Local IP value is changed to and Save.

2. Download the file linked below and upload it to the HUB as friend/sspassword (if default) in the default /home/friend folder using WinSCP.

3. SSH using Putty (or console) to the HUB as friend account and execute the script:

sudo sh
(enter friend's password when prompted)

The errors should no longer show in the HUB's Event Log.


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