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Event log shows "ignoring invalid report" and CID gets WMI initialization error

Product: Stratusphere FIT/UX

Product Version: N/A

Updated: September 1, 2016

 

Problem: 

Event log shows"ignoring invalid report" and CID gets WMI initialization error

 

Symptoms:

Sometimes WMI is disabled on the client machine. Since CID relies on WMI to obtain system stats, disabled WMI functions will cause stats gathering to fail, and returns invalid machine inspection reports.      

 

Possible Resolution(s):

You will need to check the following registry settings and correct them if they are set to 1 (on):

Check registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\services\Tcpip\Performance

HKEY_LOCAL_MACHINE\System\CurrentControlSet\services\PerfDisk\Performance

HKEY_LOCAL_MACHINE\System\CurrentControlSet\services\PerfProc\Performance

"Disable Performance Counters" value should either not exist or be set to 0.

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