Product: Stratusphere FIT/UX
Product Version: N/A
Updated: September 1, 2016
Event log shows"ignoring invalid report" and CID gets WMI initialization error
Sometimes WMI is disabled on the client machine. Since CID relies on WMI to obtain system stats, disabled WMI functions will cause stats gathering to fail, and returns invalid machine inspection reports.
You will need to check the following registry settings and correct them if they are set to 1 (on):
Check registry key:
"Disable Performance Counters" value should either not exist or be set to 0.