Product: Stratusphere FIT/UX
Product Version: 5.7+
Expires on: 365 days from publish date
Updated: Mar 25, 2022
Problem:
How do I capture Chrome Browser metrics in Stratupshere UX / FIT 5.7 and higher?
Resolution:
Information on capturing Chrome browser metrics can be found under the Browser Metrics for Chrome-based Browsers section in the Stratusphere Installation and Configuration Guide located here:
http://www.liquidwarelabs.com/content/pdf/documents/support/Liquidware-Labs-Stratusphere-Installation-Guide.pdf
Capturing Browser Metrics from Desktops
Starting with version 5.7, Stratusphere’s Advanced Inspectors now include browser-level metrics that provide visibility into your internet traffic. Stratusphere tracks metrics including domain/URL, page-level details, and date and time of activity in order to give a clearer picture of peaks in internet traffic and usage of cloud applications.
At this time, Stratusphere collects metrics from Chrome (versions 35 and higher). Support for additional browsers is planned for future releases.
How to Enable Chrome Stats
1. Make sure that the Connector ID Key has already been installed on the machine you are monitoring. If you have not already done so, download a CID Key installer from the Stratusphere Hub. Install it on a machine that has Chrome installed. Refer to the section on Capturing Metrics from the Environment for additional information on installing the CID Key.
2. Download and unzip the following policy templates zip file:
http://download.liquidwarelabs.com/stratusphere/tools/policy_templates.zip
3. Set Local Group Policy.
a. Open gpedit.msc and navigate to Computer Configuration > Administrative Templates.
b. Right click on Administrative Templates on the left tree view and click on Add/Remove templates option.
c. On the new window, click the Add button. Browse to where you unzipped the ZIP file and select windows/adm/en-US/chrome.adm.
d. Go to Computer Configuration > Administrative Templates > Classic Administrative Templates > Google > Google Chrome > Extension, and double click on Configure the list of force-installed extensions. Then check on Enable and click the Show button.
e. Copy the following string in red and paste it into first row. Save it and exit out of the Local Group Policy editor.
fcdgffmdaoiofonjahbdpglcdodgkaii;https://clients2.google.com/service/update2/crx
f. Here is a screen shot of all the combined screens you can expect to see:
4. Launch Google Chrome
a. In the address bar navigate to chrome://extensions/ to verify if our extension LWL Chrome Monitor is listed there. To verify here is your screen shot:
b. To verify if you are collecting Browser Stats:
Look out for a Stats.txt file in the Connector ID folder (takes up to 5 minutes to show up). Double Click it and search for 'LWL Chrome Monitor</name><type>extension</type><enabled>true</enabled>'. For versions older than 6.1.5, you'll need to search for 'chromestat' in the stats.txt. If you find a hit, we are collecting Chrome stats. If you do not find a hit, please contact Liquidware Labs Support.