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Stratusphere 5.7.0 Performance Patch

Product: Stratusphere FIT/UX      

Product Version: N/A

Expires on: 365 days from publish date

Updated: December 23, 2014

 

Problem:

Stratusphere 5.7.0 Performance Patch

 

Symptoms:

Stratusphere 5.7.0 may have poor performance when under high load.  The load average, memory usage, and the swap usage may appear very high on the Hub.

 

Possible Resolution(s):

  1. Logon to Stratusphere Hub's console as root (https://liquidwarelabs.zendesk.com/entries/25053567-Cannot-logon-as-root-to-the-console-in-Stratusphere-5-5 ) or SSH in (https://liquidwarelabs.zendesk.com/entries/24782618-How-do-I-Remote-Access-Stratusphere-Appliance-Console- )
  2. Download the following performance patch:

    Online (if Stratusphere Hub has access to the Internet): 

    • Run command: wget -P /home/friend/ http://download.liquidwarelabs.com/temp/updates.57.tar

    Offline (if Stratusphere Hub does not have direct Internet access):

    • Download this file via web browser: http://download.liquidwarelabs.com/temp/updates.57.tar
    • Upload it to Stratusphere Hub (https://liquidwarelabs.zendesk.com/entries/24733711-How-do-I-download-or-upload-files-to-Stratusphere-appliance- )
  3. Perform a checksum: md5sum /home/friend/updates.57.tar
    The result should match "aa9b116b1bc27b6116afb37ab78b8982".  If not, rm /home/friend/updates.57.tar and repeat step 2 again
  4. Create a temporary extraction directory and extract the package: 
    mkdir /tmp/57patch
    tar xvf /home/friend/updates.57.tar -C /tmp/57patch/
  5. Stop Stratusphere Hub backend services: sv stop tnt-backend tnt-backend-priv servicemix
  6. Install the patch: rpm -Uvh /tmp/57patch/*.rpm
  7. Start Stratusphere Hub backend services: sv start tnt-backend tnt-backend-priv servicemix
  8. Remove the patch and update files: rm -rf /tmp/57patch /home/friend/updates.57.tar
  9. Verify Stratusphere Hub's UI is working

 

 

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