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Stratusphere appliance boots up slow and displays the warning: RecordRoutingInfo: Unable to collect IPv4 routing table

Product: Stratusphere FIT/UX

Product Version: 5.5.x and above

Expires on: 365 days from publish date

Updated: May 1, 2015

 

Problem:

Stratusphere appliance boots up slow and displays the warning: RecordRoutingInfo: Unable to collect IPv4 routing table

 

Symptoms:

During bootup, Stratusphere appliances displays the following error message on console:

Appliance_Console_Error.png 

The error messages repeats many times.

 

Possible Resolution(s):

(Resolution from VMware KB: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2048572)
To work around this issue, add rtc.diffFromUTC=0 to the .vmx file of the affected virtual machine. This forces a time sync, which enables the arping process to complete as expected leading to normal boot times.
 
To add rtc.diffFromUTC=0 to the .vmx file:
  1. Power off the Stratusphere appliance.
  2. Log in to the ESXi/ESX host on which the Stratusphere appliance is located with a secure shell session.
  3. Change to the Stratusphere appliance's .vmx file location (located at /vmfs/volumes/datastore_name/vm_name).
  4. Create a backup of the .vmx file (cp vm_name.vmx vm_name.vmx_backup).
  5. Open and edit the original .vmx file with a text editor.
  6. Add this entry to the end of the .vmx file:

    rtc.diffFromUTC=0

  7. Close and save the .vmx file.
  8. Power on the virtual machine.

If the ESXi/ESX host is not accessible:

  • Power off the virtual machine.
  • Browse the datastore and locate the folder of .
  • Change to the virtual machine's .vmx file location (located at /vmfs/volumes/datastore_name/vm_name).
  • Download the .vmx file, and create a backup copy. 
  • Open and edit the downloaded .vmx file with a text editor.
  • Add this entry to the end of the .vmx file:

    rtc.diffFromUTC=0

  • Close and save the .vmx file.
  • Upload the .vmx file to replace the existing one.
  • Power on the Stratusphere appliance.
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