Follow

After updating the license, API access returns "License Not Authorized" error

Product: Stratusphere FIT/UX

Product Version: 5.6.x and above

Expires on: 365 days from publish date

Updated: May 14, 2015

 

Problem:

After updating the license, API access returns "License Not Authorized" error

 

Symptoms:

When accessing API from the UI, it returns errors like the following

license_not__authorized.png 

 

Possible Resolution(s):

This issue is caused by Stratusphere API module caching the previous license, and it mismatches with the current one.  Rebooting the Hub will clear the license cache and resolve the problem.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.