Non-persistent VDI stats missing logout counts

Product: Stratusphere FIT/UX         

Product Version: Pre-5.8.0 (Connector ID Key version, not needed once running CID v5.8.0 or higher)

Expires on: 365 days from publish date

Updated: Oct 20, 2015


Problem:  Non-persistent desktops that refresh on logoff don't track logout counts.


Possible Solution:

Create a new GPO for non-persistent VDI OU (or edit an existing one) with a shutdown script containing the following commands (64-bit example, remove (x86) for 32-bit):

"C:\Program Files (x86)\Liquidware Labs\Connector ID\idcontrol.exe" stop
"C:\Program Files (x86)\Liquidware Labs\Connector ID\idcontrol.exe" start
timeout /nobreak /t 30

*NOTE: This will increase shutdown/refresh times by roughly 45 seconds but won't be seen by the user during logoff.  This only works for VMware View because it waits for a clean shutdown before refreshing, XenDesktop does not wait and does not initiate a complete/clean shutdown so this script would never be run on XenDesktop.

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