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Flex-IO Console webpage is not accessible after installation

Product: Flex-IO

Product Version: 1.0

Expires on: 365 days from publish date

Updated: March 6, 2014

 

Problem:

Flex-IO service is started

Flex-IO Console's webpage is not accessible 

 

Symptoms:

The FlexDiskService.log is showing this error message:

"Creating new self-signed certificate to use for SSL communication. Place a valid X509 Certificate here to use your own: C:\Program Files (x86)\Liquidware Labs\Flex-IO\Certificates"

"Certificate for distinguished name already present. Skipping installation into the local machine personal store."

 

Possible Resolution(s):


The assigned domain certificate is not read in correctly by our installer.

The fix is available following those steps.

  • Stop Flex-IO service
  • Open Certificates mmc (Go to Start Run, "mmc" >File>Add/Remove Snapin>Certificates>Add>Computer account>Local Computer)
  • Open Certificates/Personal/Certificates
  • Double click certificate issued by domain controller to the local machine (Issued To: <servername.domain.com>)
  • Select "Details" Tab
  • Copy out the ‘thumbprint’ remove the spaces and use it in the command below.

Open CMD as administrator

Run this command using the thumbprint in the certhash section:

netsh http add sslcert ipport=0.0.0.0:4443 certhash=‎<thumbprint codes here without spaces>  appid={00112233-4455-6677-8899-AABBCCDDEEFF}

Example:

SSL_certificate_install.jpg

  • Start Flex-IO service.
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