Product Version: 6.5.6 and above
Expires on: 365 days from publish date
Updated: September 26, 2016
Administrator account with full permission gets the following message when deploying/updating a configuration. "The user name or password is incorrect".
ProfileUnity Server console log shows the following message.
2016-09-12 14:56:08  INFO - Connecting to share '\\fileShare\YourFolder' using 'Domain\username'.
2016-09-12 14:56:08  INFO - Connected to remote share.
2016-09-12 14:56:08  ERROR - WebMessage Error: The user name or password is incorrect.
2016-09-12 14:56:08  ERROR - System.IO.IOException: The user name or password is incorrect.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
at ProfileUnity.WindowsManagement.FileSystem.WindowsFileManager.CopyToRemote(Byte bytes, String remotePath, String username, SecureString password, String domain, Boolean overwrite)
at ProfileUnity.Legacy.ClientTool.LegacyClientToolManager.Deploy(Byte bytes, String remoteFullPath, String username, SecureString password, String domain, Boolean overwrite)
at ProfileUnity.Web.Modules.Main.Api.ConfigurationModule.GetConfigurationScript(Object o)
A very likely reason for this error (assuming no permission issues are involved) is that the administrator has recently changed a password. The administrator has changed his AD password, however, the cashed password on the PU server is still set to the old one.
The easiest way to fix this problem is to restart a VM that hosts ProfileUnity web console, and log in with new password.