Product Version: 6.5.5+
Updated: October 3, 2016
After updating Windows, certain DIA packages containing Printers/Print Drivers appear to no longer playback correctly.
A captured printer/print driver (i.e. CutePDF) is no longer restored to Devices and Printers or was restored, but can not be printed to without experiencing a windows driver installation error.
A recent Windows Update requires printer drivers to now be ‘package-aware’ for secuirty purposes. To resolve the issue with DIA playback, please do one of the following:
- If available, obtain an updated driver from the printer/software vendor that is package-aware and repackage your DIA package using this updated version.
- Uninstall the corresponding Windows Security Update that adds this Printer Driver requirement.
Windows 8.1/2012R2 and older (& Win7)
Windows 10 (v1511)
Windows 10 (v1607 “Anniversary Edition”)
This update is integrated into Windows 10 v1607 and therefore can not be uninstalled.
For more information on this update, please see: https://support.microsoft.com/en-us/kb/3170455