DIA Adobe Acrobat DC with a permanent offline exception

Product: ProfileUnity-FlexApp
Product Version: 6.5.7 and later
Updated: November 11, 2016


  • Users are prompted to log in after opening Adobe Acrobat DC.
  • How to DIA Adobe Acrobat DC with a permanent offline exception. 


When deploying Adobe Acrobat DC (Licensed Versions) using FlexApp, you must first generate a prov.xml file on an online machine to create a permanent offline exception that is not machine specific.

  • Generate prov.xml on any machine connected to the internet by running the following from a command prompt. (With the latest version of Adobe Acrobat, the Provisioning Toolkit (adobe_prtk) is included in the Adobe Customization Wizard.)
adobe_prtk --tool=VolumeSerialize --generate --serial=<serialnum> --leid=<LEID of product> [--regsuppress=ss] [--eulasuppress] [--provfile=<Absolute path to prov.xml>]

For example: 
adobe_prtk.exe --tool=VolumeSerialize --generate --serial=xxxx-xxxx-xxxx-xxx --leid=V7{}AcrobatESR-12-Win-GM --regsuppress=ss --eulasuppress --provfile=prov.xml

NOTE: MSI and MST files will be used for the installation of Adobe Acrobat. If you have an EXE installation file, you will need to extract the MSI. The MST file contain customization settings and is generated by the Adobe Customization Wizard.

  • Copy adobe_prtk.exe from the Adobe Customization Wizard installation to the FlexApp Packaging Console machine.
  • Open the FlexApp Packaging Console, click on create and fill in the Create a Package wizard. Leave the Installer Location field blank to run the installation via cmd line.
    • Click on Create.
    • Click on Start to begin the capture.
  • From an elevated cmd prompt execute the following:
    c:\windows\system32\msiexec.exe /i "yourInstallerLocation\acropro.msi" TRANSFORMS="yourInstallerLocation\acropro.mst"
  • Complete the installation. 
  • Copy the generated prov.xml file to "C:\Program Files (x86)\Adobe\Acrobat 2015\" or the directory where Acrobat was installed.
  • From the elevated cmd prompt change directory to the location of the adobe_prtk.exe file and run the following:
    adobe_prtk.exe --tool=VolumeSerialize --provfile="C:\Program Files (x86)\Adobe\Acrobat 2015\prov.xml" --stream
  • Per the Adobe Admin Guide- "Launch Acrobat once for about a minute and close."
  • Afterwards save the capture.

Your Adobe Acrobat FlexApp package should be ready for deployment.

Note the following:

  • This method can only be used with volume licenses.
  • To identify the LEID of your product please use



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