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Error Inspector Table Export Hangs

Product: Stratusphere FIT/UX

Product Version: 6.1.0

Expires on: 365 days from publish date

Updated: November 28, 2018

 

Problem:

Exporting Inspector Data to Spreadsheet hangs. Evidence of that is the row @ secs count is not incrementing.

events1.PNG

The following error is displayed: (93, 82: Before Error: Can't call method "set_tempdir" on an undefined value at ( eval 136 ) line 1923.

example-error-export.PNG

Possible resolution:

NOTE: A temporary workaround to this problem is to select a different Export Method, ie: Copy & Paste

A resolution to this issue is the following:

  1. Logon to the HUB appliance as friend
  2. Run the following command:
    • sudo chcon -R --type httpd_sys_rw_content_t /opt/tnt/var/mentok

  3. Test the inspector error once more
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