Follow

How To Download ProfileUnity Client Tools and ClientSettings.xml When Running 6.8.1

Product: ProfileUnity

Product Version: 6.8.1

Expires on: 365 days from publish date

Updated: April 17, 2019

 

Problem:

Unable to download ProfileUnity Client Tools and/or ClientSettings.xml from the "Administration" page of the web console.

Symptoms:

In previous versions of ProfileUnity, both Client Tools and if using 6.8, ClientSettings.xml could be downloaded via the "Administration" page of the web console under the "ProfileUnity Tools" and "Client Settings" sections as shown below.

ProfileUnity Tools:

chrome_xmmQ7knmJa.png

Client Settings:

chrome_ZsZ32vJ2pS.png

Possible Resolution(s): 

The process of downloading both the Client Tools and ClientSettings.xml is now performed by selecting the "Deploy..." option for either section as shown below, using the Client Tools as an example.

*Note* - The same process is used for cloud environments as well.

Select "Deploy Client Tools"

deploy.png

Select "Yes" to confirm deployment

confirm.png

Expand the "Platform" drop-down menu and select "Download"

download.png

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.