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ProfileDisk: Multiple Profile Paths Created for New Users

Product: ProfileUnity

Product Version: 6.8.1, 6.8.2

Expires on: 365 days from publish date

Updated: May, 8 2019 

Problem:

Existing users are not having issues with their ProfileDisk, however new users are seeing multiple profile paths.
Example:

  • username
  • username.domain
  • username.domain.000

Symptoms:

When a ProfileDisk is used, a userprofile.reg file should be generated within the ProfileDisk\%username% directory. Most likely user scripts are disabled in the environment if the userprofile.reg file is not seen in the ProfileDisk\%username% directory.

Possible Resolution(s):

This issue should be addressed in version 6.8.3

Part A) Add a User Defined Script rule to generate the userprofile.reg file.

  1. Access the ProfileUnity management console, click on Configuration Management and select the configuration that is used.
  2. Select the User Defined Script module and click on the "Add User Defined Script Rule" button.
  3. User the following settings for this new rule:
  • Execute: After ProfileUnity at Logon (Post-Logon)
  • Type: Executable
  • File: c:\Program Files\ProfileUnity\FlexApp\lwl_profile_mgr.exe

Click on save and update/deploy the configuration. 

Delete the existing ProfileDisk to recreate a fresh disk.

Test and most likely the problem will go away.

Part B) In case it does not follow these steps:

  1. Create GPO registry key:
    • Key: HKLM\SOFTWARE\Liquidware Labs\ProfileUnity
    • Value name: Pdusecontainerservice
    • Value type: REG_DWORD
    • Value data: 1
    • Base: Hexadecimal
  2. Upgrade ProfileUnity tools to 6.8.1 or later
  3. Recompose your pool. 

Note: Update also your userinit.exe on the network share where you have extracted client tools. 

Example of GPO registry key that needs to be created:

After refreshing the pool and restarting the VM's profiledisk will be mounted to this path:

c:\users\user_name

For internal compatibility reasons this path will remain available : 

c:\users\ProfieDisk\user_name

this is expected Example:

ProfileDisk is mounting in this directory:

C:\ProfileDiskMounts

Example:

 

 

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