Product: Stratusphere FIT/UX
Product Version: All
Expires on: 365 days from publish date
Updated: August 18, 2021
C:\Program Files (x86)\Liquidware Labs\Connector ID\imgrcomm.txt has a failure with "Invalid request (1001)". The same error happens on an uninstall/reinstall of the Connector ID.
UDP may be blocked, which the Connector ID service uses for some internal communication to itself. Try forcing the CID to use TCP. Create a DWORD registry entry called UseTCP with a value of 1 under HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Liquidware Labs\ConnectorID
Then stop/start the Connector ID using the applet located in Control panel or C:\Program Files (x86)\Liquidware Labs\Connector ID\tntcpl.exe