Product Version: 6.8.x
Expiration: 365 days from publishing
Updated: January 3, 2022
After the latest Office 2019 updates, there have been a few reports of the following issue when using ProfileDisks.
Office 2019 apps close when trying to access or save a file from a mapped drive. Saving to or opening office files from UNC paths and local drives are ok.
To help with file handle operations, add Office 2019 executables to the MonitoredProcess list in the VirtFsService.exe.config file.
You can edit the config file in your base image. It's also recommended to edit the the VirtFsService.exe.config file that is nested in FlexApp.zip - ContainerService\x64 or x86\VirtFsService.exe.config.
<setting name="MonitoredProcesses" serializeAs="Xml">
After <string>msiexec.exe</string>, Add in your Office 2019 exe's to the list using the following format:
Save the file and redeploy your pools.
This issue will be addressed in 6.8.4 R2.